Our Team
Debra Pease
Managing Director
Debra Pease has over 35 years of experience in the healthcare sector, spanning hospital settings, home healthcare, and commissioning roles within Clinical Commissioning Groups (CCGs) and Integrated Care Boards (ICBs). Her expertise in clinical leadership, service development, and regulatory compliance ensures seamless integration across all areas of Komplex Care. Debra’s dedication to excellence and innovation drives the continuous improvement of our services, ensuring the highest standards of client-centred care and operational effectiveness.
An Industry-Leading Clinical Nursing Team
Clients’ needs are at the heart of everything we do: we tailor each service around your specific requirements, ensuring our specialist team is there to support you with everything you need. Whether you require round-the-clock high-level care for yourself or a loved one, clinical training or rapid solutions, we’re here to help. You can find out more about our specific areas of expertise, and the training we provide across our website. And please don’t hesitate to get in touch to discuss your exacting requirements!
Debra Pease
Managing Director
Amy Clow
Director of Operations
Mandy Williams-Vance
Registered Manager
Our Operations Managers are responsible for the smooth running of all care packages, ensuring we meet and exceed expectations for both clients and their families. They act as the first point of contact for care team members, clients, and health professionals, addressing any queries with efficiency and expertise. Their role is vital in ensuring care plans are carried out to exacting standards, with regular reviews to adapt to evolving health needs.
Alongside delivering high-quality care, we are also a specialist training provider, offering CPD-accredited training to our own care teams as well as healthcare professionals and organisations. Our Nurse Managers ensure all staff undergo ongoing competency assessments and have access to specialist clinical training, equipping them with the skills to deliver complex, high-acuity care. Our training services extend to external healthcare providers, ensuring wider teams are equipped with the knowledge and expertise to maintain safe, effective, and regulated care practices.
Additionally, our Rapid Response Team operates 24/7, providing immediate clinical intervention when required. This ensures that urgent care needs are met promptly, reinforcing our commitment to delivering safe, responsive, and effective care—whether through direct service provision or by empowering healthcare professionals and organisations with industry-leading training.
Our Nursing Managers each hold a current NMC Pin, and are highly skilled within clinical care settings. Their role centres around ensuring teams are delivering the very best care to all of our clients, and that all of our care is compliant with Care Quality Commission and NMC standards and protocols. Their oversight is vital in promoting the very best training methods, service delivery and standards of safety. They work closely with our Operations Managers and senior management team at all times.
The Komplex Group Central Services Team plays a vital role in ensuring the seamless operation of all invoicing, recruitment, onboarding, rotas, marketing, and business management functions. As the backbone of our organisation, this team provides essential support to ensure our services run efficiently, enabling frontline teams to focus on delivering high-quality care and staffing solutions.
From managing financial processes to streamlining workforce planning, our Central Services Team ensures every aspect of the business operates smoothly and in full compliance with industry standards. Their expertise allows us to maintain high levels of efficiency, regulatory compliance, and service excellence, reinforcing our commitment to delivering outstanding care and staffing solutions across the sector.
Get In Touch!
Get in touch
Reach out and let us know your requirements.
Assessment
We’ll complete a thorough assessment to personalise your services.
Service Delivery
We will deliver your services based on your requirements.
Service Satisfaction
We will review the service with you to ensure you are satisfied.